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They have very sucky service and do not refund you when you send bulbs back. I sent my bulbs off and got a email that i had been refunded. Well i never seen the money back in my account and then i got a call that they wher in customs that they where on ther way back...
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1.0
I didn't like
  • Way they are
#1030787
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Product was advertised to be plug and play for my Mercedes E320. It was not. After 2 hours on the tech support chat box (you can't talk to person) I was told to use silicone glue or electrical tape to hold the lamps in place. After much discussion, I was issued and...
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#1026144
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The product worked for 1 year then the left front died contacted the company for customer Warranty and they claimed I was not in their system as a customer. I have proof of 4 emails from them of the Order Plus the fedx tracking of their delivery to me. They basically...
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#1007389
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Led Headlights Pro - Fake Warranty!!

Led Headlights Pro
#1094671
2.7
Details
These headlights that i purchased for $150.00 only lasted just over six months. They wanted to charge me $60.00 to ship me a new set!! Rip off!! I got a new set on Amazon for $57.00.
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Light Bulb Review

Led Headlights Pro
#1032716
1.0
Details
Warranty issues lasted 6 months and stoped working im out 200$ from this company. What a scam.
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Led Headlights Pro Headlight Review

Led Headlights Pro
#1017165
1.0
Details
Do not buy this led light or deal with ***, I have realy bad experience and they rep me off And the warranty its a facke , ples do not py thos light 0 stars
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Led Headlights Pro Customer Care Review

Led Headlights Pro
#1007596
1.4
Details
Horrible customer service! Have gotten ignored every time. Blamed me for the problems. Will not cooperate of giving refunds. Will not let me talk to management.
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I HAVE BEEN TRYING FOR NEARLY A WEEK THRU EMAIL AND TRYING TO CALL THEM DIRECTLY REGARDING THE 9007 LIGHT BULBS THEY SENT ME. THEY ARE SUPPOSE TO BE A DIRECT FIT BUT THE RETAINER DOES NOT GO OVER THE BACK OF THE BULBS TO LOCK THE BULB IN PLACE. TRYING TO RESOLVE THIS...
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1.0
Product
#996665
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Called during the times where they supposedly had support there to help. Unfortunately they always seemed to be busy and had very little time to email back. Just wanted to return the lights since they were for the wrong vehicle and was going to purchase the right ones...
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Anonymous
Anonymous

Oh so I'm never going to see my new lights come back to me?

2.1
I liked
  • Variety of lights
I didn't like
  • Poor customer service
  • Return policies
  • Emailing company
#995590
Reply to reviews
The kit that came will not work due to the mounting on the base. It is setup for a push and twist while hid base has a wider base with 2 line up notches and is retained in place by a spring clip. The kit that came looks good but is not the right one. I would not...
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#993356
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I had an a pair of lights that needed to be exchanged. Sent an RMA and a week later was told they received it. It's been three weeks since that time and I never got a new tracking number for the lights being sent back out to me. I've tried calling, live chat and email...
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2.3
I didn't like
  • Poor customer service
#984495
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Do Not Order From Here....I ordered $300 worth of lights, they showed up quickly but that's it! The head light plugs had to be modified, the fog light connectors were broken in the box and the quartz covers don't fit!! I called, emailed and tried online chat. I only...
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1.9
#982993
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I bought a set of lites, they arrived quickly, only one worked. They wouldn't just send me a new bulb, i had to ship them back at my expense, 25.59. It's been a month and still no refund. They do not answer the phone, help line, or my daily requests for my refund. They...
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#975191
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Contact Led Headlights Pro

Mailing Address:
Led Headlights Pro
5526 Oakvale Dr
Wilmington, NC 28411
Phone:
(888) 986-4626
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Led Headlights Pro Products and Services

December 2nd 2016; I ordered a pair/set of H16 LED single beam 45W yellow color from LED Headlights pro - I was sent a wrong size bulb when delivered. Went to their online chat for support and wasted half an hour to more than an hour waiting for NOTHING! Tried for...
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1.3
#972177
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